Hotel-Dieu Grace Healthcare

Community Crisis Centre

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Description
Professional crisis workers provide immediate risk assessment, stabilization, safety planning, crisis follow-up and referral services through:
  • 24 hour Crisis Telephone Line
  • Walk-in Service, Windsor Regional Hospital - Ouellette Campus Emergency Department 7am -11 pm
  • Walk-in Service, Transitional Stability Center , Mon-Fri, during business hours
  • WPS Community Outreach & Support Team (C.O.A.S.T. - partnership with Windsor Police Services)
  • OPP Mental Health Response Unit (M.H.R.U. - partnership with Ontario Provincial Police)

*LaSalle Mental Health and Support Team (MHST-partnership with LaSalle Police Services)



Situations may include;
  • substance abuse
  • feelings of intense sadness or depression
  • sleeping or eating problems
  • anxiety
  • thoughts of suicide or self harm
  • severe distress related to relationship issues
  • family problems
  • grief
  • job loss
  • financial problems
  • anger
  • aggression
  • symptoms of mental illness and more
Eligibility
Individuals 16 years of age and older who are experiencing an acute mental illness and/or psychosocial crisis
Application Process
Self referrals accepted
Office
519-973-4435
Crisis
519-973-4435 - 24 hrs
Fax
519-973-0613
Web Site
https://www.hdgh.org/crisis
Languages
English, Interpretive Services - French (via translator)
Contact
Colleen Bruner-Pelletier, Manager, Mental Health Services
Email: Colleen.Bruner-Pelletier@hdgh.org
Phone: 519-257-5111 ext 72602
Fees
None
Documents Required
No documents required
Accessibility
Fully Accessible - Parking, Washroom and Entrance
Topic(s)
Agency Information
View Agency Profile
Copyright
211 South West Region Contact Centre (Windsor, City)
Last Updated On
January 16, 2024
Address
744 Ouellette Ave
Windsor, ON, N9A 1C3
Transitional Stability Centre - Crisis & Mental Wellness Centre
Cross street: Ouellette Ave and Tuscarora St

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Hours of Operation
Mon
8:00 am to 10:00 pm
Tue
8:00 am to 10:00 pm
Wed
8:00 am to 10:00 pm
Thu
8:00 am to 10:00 pm
Fri
8:00 am to 10:00 pm
Sat
8:00 am to 8:00 pm
Sun
8:00 am to 8:00 pm

Walk-in Service Crisis Service (Crisis and Mental Wellness Centre): Mon-Fri 8 am-10 pm, Sat, Sun 8 am-8 pm Crisis Line: Mon-Sun, 24 Hrs WPS Community Outreach & Support Team (C.O.A.S.T. - partnership with Windsor Police Services), Mon-Fri, 8 am-10 pm OPP Mental Health Response Unit (M.H.R.U. - partnership with Ontario Provincial Police), Mon-Thu, 8 am-6 pm. LaSalle Mental Health and Support Team (MHST-partnership with LaSalle Police Services) Mon-Fri 8-4
Service Area(s)
Essex County